Delete Your Account

Request deletion

Submitting this form sends us a deletion request. It does not delete anything by itself — we verify every request against the mobile number on the account first, so that nobody else can delete your account by knowing your number.

Testing this page (Google Play reviewers)

You can walk through the whole flow without a real account. Use:

• Mobile number 9000000000 — a test number, not a real user
• Confirmation code 123456 — the code the form will display for that number

For any other number the form generates a code and shows it to you on screen. No SMS is sent by this page, and no account is deleted by completing the form: the final step opens an email to support@astromangal.in carrying the request, and a human at Brewing Conversations Pvt Ltd verifies it against the registered number before acting.

Prefer to just email us?

You do not have to use the form. Email support@astromangal.in with the subject Account deletion request, from any address, and include the mobile number you signed up with. That is exactly what the form produces.

Either way we verify the request against that number before deleting anything. This step exists so that nobody else can delete your account by knowing your number.

What we delete

• Your account and phone number
• Your name, gender, and birth details (date, time, and place of birth)
• Your computed birth chart
• Your entire chat history with the Acharya
• Any palm photographs you sent, and the readings based on them

This is permanent. Your chat history cannot be recovered afterwards, and a new account started with the same number begins empty.

What we keep, and why

• Payment and subscription records, for as long as Indian tax and accounting law requires us to keep books of account. These are held by our payment provider (Razorpay) as well as by us, and neither of us can delete them on request.
• Anonymous, aggregated usage statistics that cannot be traced back to you — for example a count of how many readings were generated in a month.

How long it takes

We action verified requests within 30 days, and usually much sooner. You will get a confirmation email once it is done.

Cancel your subscription first

Deleting your account does not by itself stop a UPI Autopay mandate. Cancel the subscription from within the app, or from your UPI app's list of active mandates, before requesting deletion — otherwise the mandate can continue to exist against a deleted account. If you would like us to cancel it as part of the deletion, tick the box in the form above, or say so in your email.

Questions

Write to support@astromangal.in. Our Privacy Policy explains how we handle data generally.