Refund & Cancellation Policy

1. What you are buying

AstroMangal, operated by Brewing Conversations Pvt Ltd, sells personalised digital reports (for example the Name Correction Report, the Numerology Report and the Palm Reading Report). These are computed from the name and birth date you provide — or, for the Palm Reading Report, from a photograph of your palm — and delivered to you electronically, on this website, immediately after your payment succeeds.

The Palm Reading Report is the one product written after you pay rather than before, because it is written from your photograph. The photograph is sent from your device to our AI partner at the moment your reading is generated and is never written to our servers or kept in any form. It is held only in the browser tab you took it in, so if that tab is closed before your reading is written we no longer have it and you will be asked to take another photograph. Your purchase stands and you are not charged again.

There is no physical product and nothing is shipped. See our Shipping & Delivery Policy for how delivery works.

2. Cancellations

Because each report is generated for you and delivered the moment your payment is confirmed, an order cannot be cancelled once the payment is complete and the report has been generated.

If your payment did not go through, no order is created and nothing is charged — there is nothing to cancel, and you are welcome to try again.

3. When we refund

We will review and, where valid, refund a payment in these cases:

• You were charged more than once for the same order (a duplicate or double charge).
• Your payment was debited but no report was delivered and none can be recovered on your account.
• A technical fault on our side made the report you paid for inaccessible or materially incomplete, and we are unable to fix it for you.

4. When we generally do not refund

Because the report is delivered in full and instantly, we generally do not refund simply because you changed your mind after reading it, or because you disagree with the interpretation. Numerology is a tradition of interpretation, not a guarantee of outcomes, and the free preview shows you the method and your numbers before you pay so you can decide with full information.

This does not limit any right you have under applicable Indian consumer law.

5. How to request a refund

Email support@astromangal.in from the mobile number or email address on your account, with your payment reference (order id) and the date of payment. Tell us briefly what went wrong.

We will review your request and tell you the outcome. We aim to respond promptly.

Email support@astromangal.in →

6. How approved refunds are processed

Approved refunds are returned to the original payment method through our payment provider, Razorpay. How long the money takes to appear is set by your bank or payment provider — typically a few business days — and is outside our control.

7. Contact

Questions about this policy? Write to support@astromangal.in. Brewing Conversations Pvt Ltd, 48-B Ambamata Scheme, Udaipur, Rajasthan, India.

See also our Terms of Service, Shipping & Delivery Policy and Privacy Policy.